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Treble Cone

Food & Beverage Crew

F & B -Front of House – Wanaka, Otago
Department F & B -Front of House
Employment Type Fixed Term
Minimum Experience Entry-level

                                                Treble Cone Position Description

                                                                                 Food & Beverage Crew


Location:                    Treble Cone, Wanaka

Job Title:                    Food & Beverage Crew

Department:               Food & Beverage

Responsible To:        Food & Beverage Team Leader, Food & Beverage Manager

Position Summary:

To provide exceptional customer service across the food and beverage outlets for all guests in an efficient, professional and friendly manner.

Key Responsibilities:

  • To provide exceptional customer service.
  • Ensure all legal requirements concerning the Sale and Supply of Alcohol act are adhered to while working in any of the food and beverage outlets.
  • Have an understanding of the till and cash operations, assist in taking orders and payments when required.
  • Assist other food and beverage staff in daily duties including basic food preparation and cleaning.
  • Take customer orders and purchases of food and beverage items in a friendly and efficient manner as well as keeping customers up to date on all aspects of Treble Cone.
  • Understand and follow Treble Cone’s service standards and Food Control Plan.
  • Handle all general guest enquiries providing efficient and accurate information at all times.
  • Assist in any other tasks when required.


  • Work with integrity to uphold Treble Cone’s core values of teamwork, honesty, professionalism and respect
  • To consistently provide exceptional Customer Service to all guests, both internal and external
  • Adhere to Treble Cone’s Staff Health and Safety Policy, Processes and in-house Safety Rules as detailed in the Staff Handbook
  • Comply with Treble Cone’s Injury Prevention programme
  • Attend all departmental and company meetings as required
  • Maintain strict confidentiality with respect to the functions and services performed for the Company
  • Maintain a neat, tidy and professional appearance at all times, in compliance with the Treble Cone Uniform and Appearance Policy
  • Demonstrate punctuality and good timekeeping by checking your required hours of work and ensuring you start work on time
  • Accurately record your times of work on a timesheet as required

Qualifications and experience:

  • Previous customer experience in a similar role preferred but not essential.
  • Knowledge of Sale and Supply of Alcohol Act and Food Control Plans preferred but not essential

About You

  • Have a Valid Working Visa for the duration of the season (legal right to work in NZ)
  • Have a positive and a proactive, outgoing personality.  
  • You will have a desire and willingness to learn new things
  • Be a people person (of course) – ability to engage with fellow employees and guests alike
  • Love to have FUN!!
  • Enjoys working in a supportive team environment

How To Apply

Applications will only be accepted via the Treble Cone Website. Please visit to apply online now. Applications close 4pm (NZDST) Sunday 31 March 2019.

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  • Location
    Wanaka, Otago
  • Department
    F & B -Front of House
  • Employment Type
    Fixed Term
  • Minimum Experience
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