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Treble Cone

Food & Beverage Crew

F & B -Front of House – Wanaka, Otago
Department F & B -Front of House
Employment Type Fixed Term
Minimum Experience Entry-level

                                                Treble Cone Position Description

                                                                                 Food & Beverage Crew

                                                                               

Location:                    Treble Cone, Wanaka

Job Title:                    Food & Beverage Crew

Department:               Food & Beverage

Responsible To:        Food & Beverage Team Leader, Food & Beverage Manager

Position Summary:

To provide exceptional customer service across the food and beverage outlets for all guests in an efficient, professional and friendly manner.

Key Responsibilities:

  • To provide exceptional customer service.
  • Ensure all legal requirements concerning the Sale and Supply of Alcohol act are adhered to while working in any of the food and beverage outlets.
  • Have an understanding of the till and cash operations, assist in taking orders and payments when required.
  • Assist other food and beverage staff in daily duties including basic food preparation and cleaning.
  • Take customer orders and purchases of food and beverage items in a friendly and efficient manner as well as keeping customers up to date on all aspects of Treble Cone.
  • Understand and follow Treble Cone’s service standards and Food Control Plan.
  • Handle all general guest enquiries providing efficient and accurate information at all times.
  • Assist in any other tasks when required.

Accountabilities:

  • Work with integrity to uphold Treble Cone’s core values of teamwork, honesty, professionalism and respect
  • To consistently provide exceptional Customer Service to all guests, both internal and external
  • Adhere to Treble Cone’s Staff Health and Safety Policy, Processes and in-house Safety Rules as detailed in the Staff Handbook
  • Comply with Treble Cone’s Injury Prevention programme
  • Attend all departmental and company meetings as required
  • Maintain strict confidentiality with respect to the functions and services performed for the Company
  • Maintain a neat, tidy and professional appearance at all times, in compliance with the Treble Cone Uniform and Appearance Policy
  • Demonstrate punctuality and good timekeeping by checking your required hours of work and ensuring you start work on time
  • Accurately record your times of work on a timesheet as required

Qualifications and experience:

  • Previous customer experience in a similar role preferred but not essential.
  • Knowledge of Sale and Supply of Alcohol Act and Food Control Plans preferred but not essential

About You

  • Have a Valid Working Visa for the duration of the season (legal right to work in NZ)
  • Have a positive and a proactive, outgoing personality.  
  • You will have a desire and willingness to learn new things
  • Be a people person (of course) – ability to engage with fellow employees and guests alike
  • Love to have FUN!!
  • Enjoys working in a supportive team environment

How To Apply

Applications will only be accepted via the Treble Cone Website. Please visit www.treblecone.com to apply online now. Applications close 4pm (NZDST) Sunday 31 March 2019.

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  • Location
    Wanaka, Otago
  • Department
    F & B -Front of House
  • Employment Type
    Fixed Term
  • Minimum Experience
    Entry-level
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