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Treble Cone

Snow Sports Instructor

Snow Sports – Wanaka, Otago
Department Snow Sports
Employment Type Fixed term-Winter Only
Minimum Experience Experienced

Treble Cone Investments Ltd.

Position Description

 

Location:                                Treble Cone

Job Title:                                Snow Sports Instructor/Coach

Responsible To:                   Head of Snow Sports  

                                                     Snow Sports School & Rentals Manager

 

Position Summary:

To teach/coach our guests skiing and/or snowboarding in a safe and friendly environment.

 

Key Responsibilities:

  • Teach guests to ski and or snowboard in either Personal or Group situations
  • Strive to achieve guest satisfaction throughout each lesson and promote return business for the Treble Cone Snow Sports School
  • Be aware of changing weather and snow conditions when choosing terrain
  • Be prepared to teach different age groups and abilities at any time
  • Be prepared to perform duties other than teaching, upon request from your Team Leader or Manager
  • Attend all TC Teaching Modules training sessions as required
  • Assist with set up & breakdown of the meet/greet area and fun trail daily or as requested
  • Refer any complaints to a Team Leader/Manager and assist in the response as required

 

Accountabilities:

  • Make the safety of your guests and yourself a first priority at all times
  • Comply with Treble Cone’s teaching Code of Ethics
  •  Provide a high standard of customer service at all times when representing Treble Cone
  • Demonstrate the ability to deal effectively with people at all levels and of all ages, and maintain a positive disposition even under pressure
  • Familiarise yourself with all products offered by the Ski & Snowboard School and promote them as appropriate
  • Work with integrity to uphold Treble Cone’s core values of teamwork, honesty, professionalism and respect
  • To consistently provide exceptional Customer Service to all guests, both internal and external
  • Adhere to Treble Cone’s Staff Health and Safety Policies, Processes and in-house Safety Rules as detailed in the Staff Handbook
  • Adhere to all standard operating procedures and protocols while at work at Treble Cone
  • Comply and participate with Treble Cone’s Injury Prevention programme
  • Attend all departmental and company meetings as required
  • Maintain strict confidentiality with respect to the functions and services performed for the Company
  • Demonstrate an ability to treat sensitive information with discretion
  • Maintain a neat, tidy and professional appearance at all times, in compliance with the Treble Cone Uniform and Appearance Policy
  • Demonstrate punctuality and good timekeeping by checking your required hours of work and ensuring you start work on time

Qualifications and Experience

  • NZSIA Level 3 Instructors Certification (or equivalent) or higher
  • At least three seasons of experience as a Ski/Snowboard instructor/coach
  • Have the Right to Work in NZ (valid working visa)

 

About You

  • Have a positive and a proactive, outgoing personality.  
  • You will have a desire and willingness to learn new things
  • Be a people person (of course) – ability to engage with fellow employees and guests alike
  • Love to have FUN!!
  • Have a real passion for all things SNOW

How To Apply

Applications will only be accepted via the Treble Cone Website. Please visit www.treblecone.com to apply online now. Applications Close 4pm (NZDST) 17 February 2019

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  • Location
    Wanaka, Otago
  • Department
    Snow Sports
  • Employment Type
    Fixed term-Winter Only
  • Minimum Experience
    Experienced
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